If it's Cisco training you're after, but you're new to working with network switches or routers, you should first attempt CCNA certification. This educates you in knowledge and skills to work with routers. The internet is constructed from huge numbers of routers, and large companies with many locations also utilise routers to keep their networks in touch.

It's important to have an understanding of the operating and functioning of computer networks, as networks are built with routers. Otherwise, you'll probably struggle. You might find a course teaching the basics in networking (CompTIA Network+ as an example - maybe with the A+ as well) prior to starting your CCNA. Look for a training provider that can offer this as a career package.

If you haven't yet had any experience of routers, then studying up to CCNA is all you'll be able to cope with - at this stage avoid being tempted to do the CCNP. Once you've worked for a few years, you will have a feel for if it's appropriate for you to go to the level of CCNP.

Student support is absolutely essential - find a program providing 24x7 full access, as anything less will not satisfy and will also hamper your progress. Locate training schools with proper support available at all hours of the day and night (even if it's early hours on Sunday morning!) Ensure you get 24x7 direct access to mentors and instructors, and not a message system as this will slow you down - consistently being held in a queue for a call-back - probably during office hours.

Be on the lookout for colleges that have multiple support offices around the globe in several time-zones. Every one of them needs to be seamlessly combined to offer a simple interface and also access round-the-clock, when you need it, with no hassle. Find a training provider that gives this level of learning support. As only round-the-clock 24x7 support truly delivers for technical programs.

You should only consider training courses which progress to commercially recognised qualifications. There are loads of small colleges proposing unknown 'in-house' certificates that are essentially useless in the real world. If the accreditation doesn't feature a conglomerate such as Microsoft, CompTIA, Cisco or Adobe, then it's likely it will have been a waste of time - because no-one will recognise it.

Most trainers typically provide a bunch of books and manuals. It's not a very interesting way to learn and isn't the best way to go about taking things in. Learning psychology studies show that we remember much more when we involve as many senses as possible, and we take action to use what we've learned.

Modern training can now be done at home via interactive discs. By watching and listening to instructors on video tutorials you'll take everything in through the demonstrations and explanations. Then it's time to test your knowledge by using practice-lab's. Always insist on a demonstration of the study materials from the school that you're considering. The package should contain instructor videos, demonstrations, slide-shows and virtual practice lab's for your new skills.

Select CD or DVD ROM based materials whenever you can. You can then avoid all the difficulties of internet connection failure and issues with signal quality.